Support

Find answers to common questions, get in touch, or submit a support request.

Contact Us

support@aiarmory.shop

General enquiries and support

Within 24 hours

Response time (Monday to Friday)

Urgent requests

Include your order number in the subject line

Submit a Request

Frequently Asked Questions

Purchasing

We accept payments via Stripe (all major credit and debit cards, Apple Pay, Google Pay) and PayPal. Bitcoin payments are coming soon.

All prices are in USD. Regional pricing is applied automatically based on your location.

Yes. We offer a 30-day money-back guarantee for products that are defective or not as described. Full details are available in our Sales Terms.

Regional pricing is applied automatically. We also run occasional promotions. Subscribe to our newsletter for early access to deals.

For services over $500, we offer a 50/50 payment split: half upfront and half on completion.

Products & Downloads

After payment, you will be redirected to a download page automatically. You will also receive an email with the download link. All purchases are accessible from your account at any time.

Products are delivered as ZIP files containing PDFs, text files, and configuration files. Specifics are listed on each product page.

Download links expire after 7 days for security. Log in to your account to generate a new one. If the issue persists, contact support@aiarmory.shop.

No. All purchases are covered by a single-user licence. Sharing or redistribution is not permitted. See our Terms & Conditions for details.

Yes. Lifetime access includes all future updates at no extra cost. You will be notified by email when updates are available.

AI & Technical

It depends on the product. Each product page lists the required skill level. Many products are designed for non-technical users.

Most products support ChatGPT, Claude, and Gemini. Specific platform compatibility is listed on each product page.

Yes. You will need your own AI platform account. API costs typically range from $5-20 per month depending on usage.

OpenClaw is an open-source AI agent framework that powers some of our advanced products. Learn more at openclaw.ai.

Services

A 60-minute video call where we audit your current workflows, identify automation opportunities, and deliver a written strategy document within 24 hours.

Timelines depend on the service tier. Tier 2: 1-2 weeks. Tier 3: 2-3 weeks. Tier 4: 3-5 weeks.

Yes. Follow-up sessions are available for additional adjustments after your initial support period.

You will work directly with our team via 1-on-1 video calls. All communication is personal and hands-on.

Account

Click ‘My Account’ in the navigation bar or create one during checkout. It takes less than a minute.

Click ‘Forgot Password’ on the login page and follow the instructions sent to your email.

Email support@aiarmory.shop with your request. Account deletion is processed within 14 days in accordance with UK GDPR.